Welders Supply Company Fuels Growth with Epicor Prophet 21
Pillar welding supply distributor selects modern ERP to automate business processes
Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced Welders Supply Company has chosen the award winning Epicor® Prophet 21® software as its new enterprise resource planning (ERP) solution to automate its business processes and provide a better experience and more personal service for its customers.
Welders Supply Company is based in Beloit, Wisconsin. The company, founded in 1938, is a pillar in Southern Wisconsin and Northern Illinois communities. Welders Supply Company supplies top-quality welding, safety, and maintenance, repair, operations (MRO) products, industrial, medical, and specialty gases, and technical support. They also sell worldwide through their website.
One of the top sellers on the internet in their industry, the company generates over 30% of their income from internet sales. When Welders Supply Company began searching for a new ERP system, the ability to integrate it with their website was crucial.
“Customers expect information much quicker because they are used to dealing with the Amazon’s. Epicor Prophet 21 software will allow us to provide that type of information, which will complement our personal service and industry expertise. It’s all about taking care of customers and delivering beyond expectations.”
Saving time and money with first-class software
Welder Supply Company’s previous system had many manual processes, which cost the business money and time. “Right now, we have to re-enter our orders from our website to our ERP system. With Prophet 21 software, we’ll have web orders automatically go into our system and we’ll be able to direct the shipment by line item from any of our warehouses or direct from the manufacturer. That’s going to save a lot of time for us,” said Mueller. Prophet 21 software is an easy to use, web-based system that will open up many possibilities for the company. Using iPads and cell phones to capture signatures at the point of delivery is just one of the benefits. “Our industry is served 50% by independents and 50% from a few very large major public companies. Having first-class software like the majors and the personal service we offer as an independent will help fuel our growth,” said Mueller.
“The Epicor Prophet 21 solution is a proven success for distributors of all sizes, and the software is becoming more powerful and valuable to companies that need a one-stop shop for their services,” said Doug Smith, director of product marketing, retail and distribution, Epicor. “Prophet 21 software offers a combination of features and functionality that can accurately streamline processes. Pricing, inventory and even quoting becomes automated reducing time consumption.”