PROPASA Selects Epicor to Deliver Excellent Customer Service
AUSTIN, Texas and MONTERREY, Mexico, November 18, 2014 -- Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced that Productora de Papel, S.A. de C.V. (PROPASA) has selected Epicor enterprise resource planning(ERP) version 10 to replace its current system and support accelerated growth. The Mexican company is looking to integrate all areas of the business, eliminate report errors and have a single point of access to information with Epicor ERP.
PROPASA was founded in 1943 in the state of Nuevo Leon, Mexico, and today operates plants in San Nicolas de los Garza. The factory started producing paper bags over seventy years ago, expanding their product catalog to include liner paper, medium kraft, and paperboard over the years. Due to continuous investment in machinery and technology, PROPASA was able to stay ahead of its competitors and keep producing quality products for the packaging industry.
The General Management and the Administrative Council of PROPASA set the goal to improve the company's customer service, and launched a team to start researching ERP platforms. In addition, the company wanted to operate more efficiently and have access to real-time information. The company's former unintegrated systems were inadequate in that they lacked the capabilities necessary to support the business's growth and provide a centralized point for information. In considering the different software options available, PROPASA focused on solutions capable of reducing data recapturing, delays, and errors in generating reports.
PROPASA's objectives are to unify business processes while continuing to grow the business, and improving processes and delivering excellent customer service to current and future clients.
"Epicor was the option we liked the most, because it is a user-friendly solution that will be easy for our sales people and technicians to learn to use," said Bernardo Zambrano, Management and Finance, PROPASA. "Additionally, the total cost of the Epicor project is very competitive."
"We are very happy to welcome PROPASA to our family, because we know they are a key company in the Mexican paper industry," said Gunther Barajas, Regional Director, Epicor Latin American. "Due to the nature of their business, they were looking for a flexible platform and we are confident that with Epicor ERP they'll be able to achieve success."
About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit www.epicor.com.
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Senior Director, Corporate Communications
Epicor Software Corporation
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Public Relations, Latin America
Epicor Software Corporation
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