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Lakeview True Value Hardware Chooses Epicor Eagle N Series and Epicor FFL Compliance Manager to Streamline Operations

Oregon-Based Retailer On Track to Improve Inventory and Firearms Compliance Management with New Software Technology

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced today that Lakeview True Value Hardware has selected its retail business management solution, Epicor Eagle N Series, to increase inventory management accuracy and improve overall business efficiency.

Founded in 2012, Lakeview True Value Hardware is a business that is quickly moving up the retail ranks. The retailer recently expanded from a 3,200 square foot building to 9,500 square feet. With the expansion, Lakeview Hardware was in need of a business management solution that better fit its rate of growth and goals for future development.

“We selected Epicor Eagle N Series as our retail management solution to simplify the business,” said Dan Henderson, owner of Lakeview True Value Hardware. “Over the last few years we have greatly expanded, and with that fell into some challenges specifically with our inventory management. I have no doubt that the Eagle N Series solution and respective applications will help us get back on track and streamline operations. One of our first goals is to get our turns from 1.7 to 2.5; I think we’ll get there in no time with Epicor.”

As a proud True Value® retailer, Lakeview Hardware is focused on providing excellent customer service. “Epicor has a strong partnership with True Value, which was another factor in choosing them. We see Epicor as more than just our technology provider -- they are another partner that will help us keep our high-quality customer service. If it’s easier to do a transaction; if you can look at the information and be confident that what the inventory says is there, is really there, that enables us to serve customers better, which makes our business stronger.”

Cloud-Based Firearms Compliance Solution Fit for Hardware Retailing

Lakeview Hardware has a solid sporting goods department, which features top-of-the-line firearms and ammunition. With firearms being a highly regulated industry and their sales increasing, the retailer wanted to move away from manually tracking firearms sales. “When I heard about the cloud-based Epicor FFL Compliance Manager solution I was thrilled about all the time I would save -- particularly because with firearms you need to be certain that all your information is up-to-date and accurate in case of an audit,” said Henderson. “Before we were managing and tracking our firearms business with Excel, which is very time consuming and not ideal. With FFL Compliance Manager, we’ll be able to reconcile inventory electronically and get customers through the application process quickly. This means less time in the office and more time on the store floor.”

“Epicor solutions for retail business management put power back in the hands of retailers to improve profitability and growth,” said Doug Smith, director, product management and marketing, Epicor Software. “By partnering with Epicor to obtain accurate business information, retailers like Lakeview True Value Hardware can focus on their customers without worrying about managing software.”

About Epicor Eagle N Series

Epicor Eagle N Series software is a fully-integrated retail business management system, with built-in best practices, designed for small to mid-sized businesses. Thousands of retail customers rely on the Epicor Eagle N Series solution to operate more efficiently and grow revenue and profits. Visit the Epicor Eagle N Series solution hub to learn more.

About Epicor FFL Compliance Manager

Epicor FFL Compliance Manager software, created in collaboration with Orchid Advisors™, is designed to streamline transaction entry, reduce non-compliance risk, and quickly and easily generate the necessary reports for ATF inspections or inquiries. Ideal for entities of any size, the solution gives FFLs a comprehensive system to help them stay compliant and serve customers more efficiently. The cloud-based solution can be easily integrated with the leading Epicor Eagle retail business management system. The combination of the two solutions gives firearm dealers a comprehensive end-to-end solution that can protect and optimize every aspect of their businesses. Visit the Epicor FFL Compliance Manager solution hub to learn more.

About Epicor Software Corporation

Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions manage complexity, increase efficiency, and free up resources so you can focus on growth. For more information, connect with Epicor or visit

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Epicor, Eagle N Series, FFL Compliance Manager, and the Epicor logo are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.


Lindsay Ortega

Senior Specialist, Public Relations

Epicor Software Corporation

+1 952 417 5022

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