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Ice & Refrigeration Systems Transforms Inventory and Purchase Management with Epicor Prophet 21

Texas Distributor Opts for a Modern ERP to Allow Integration and Improve Processes

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced Ice & Refrigeration Systems has chosen the award-winning Epicor® Prophet 21® as its new enterprise resource planning (ERP) solution to automate inventory processes, manage orders, and improve ecommerce efficiency.

Ice & Refrigeration Systems is based in Fort Worth, Texas. The company, which was founded in 2005 and started off by selling only ice machines, supplies commercial refrigeration, kitchen, and restaurant equipment to customers throughout the United States.

When the company was searching for a new ERP system, integration was key. They needed a system that was integrated, organized, and well-presented to ensure that workflow and processes would be improved.


“Our chief business reason for searching for a new solution was the need to integrate financial, inventory, CRM, and order management and have all of that under one umbrella. We’re excited about leveraging the customizability of Prophet 21 and having the ability to create a portal to view how sales are doing by category, market, and get a really good clean look to adjust things quickly.”
Doc Rosebaum, e-Commerce Specialist, Ice & Refrigeration Systems

Efficient Demand Planning with Industry-Specific Software

Ice & Refrigeration Systems’ previous ERP system did not have the capability of reporting sales metrics by category and market, which prevented them from accurate demand planning. The demand for ice machines fluctuates seasonally, so it is critical for them to demand plan in order to keep inventory manageable. Prophet 21 will automate the process for them, allowing the company to develop item ID’s for each product. Being able to categorize their inventory and accurately plan will increase efficiency and save time and money.

“Epicor Prophet 21 is a proven success for distributors of all sizes, and the software is becoming more powerful and valuable to companies that need a one-stop shop for their services,” said Doug Smith, director of product marketing, retail and distribution, Epicor. “Prophet 21 offers a combination of features and functionality that can accurately streamline processes. Pricing, inventory and even quoting becomes automated reducing time consumption.”

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