Firearms Retailers and Shooting Ranges to Bolster Operations with New Epicor Technology
Intuitive range management software and new real-time firearms functionality to optimize overall business efficiency and enrich the customer experience
Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced today general availability for the Epicor Range Management solution as well as an array of newly integrated firearms functionality for Epicor Eagle N Series® software and the Epicor FFL Compliance Manager™ application—created in collaboration with Orchid Advisors—all designed to optimize efficiency and increase staff productivity for firearms retailers and shooting ranges while enriching the overall customer experience.
Firearms retailers and shooting ranges have long struggled to find suitable operations management software. Epicor Range Management is a one-of-a-kind, automated solution with an intuitive, easy-to-use interface built specifically for the management of gun ranges. The cloud-based tool offers real-time analytical information at a glance to assist in monitoring lane usage and berm extraction. Epicor Range Management software is designed for optimized web-enabled mobile devices and tablets, offering employees and range officers a simple mobile solution to service more customers anytime and anywhere.
Additional features and benefits of Epicor Range Management software include:
SMS texting – Users can add shooters to waiting lists and send SMS text message alerts when a lane becomes available.
Automatic payment management – Through the Epicor Range Management integration with Eagle N Series point of sale (POS) software, users can simply manage range memberships and collect payments easily.
Manage liability waivers – Expedite registration with the Smartwaiver integration where shooters digitally sign custom-created liability waivers and firearms dealers organize and track paperless waivers.
“The Epicor Range Management system is user friendly and features easy-to-read descriptions for setting up ranges, bays and lanes, and training others on system capabilities. Limited pop-up windows make navigation a breeze and actions are seamless from one to another. Easy-to-access buttons and shortcuts make transactions of all types efficient. It has eliminated the need to write down rentals, times or names, all while recording necessary transaction information. We are pleased with the time savings and transaction efficiency it offers our range.”
The integrated firearms functionality for Eagle N Series and FFL Compliance Manager software addresses a broad range of business requirements:
Return firearms at POS – When a firearm is returned, Eagle N Series POS software will seamlessly send an acquisition to the FFL Compliance Manager application for approval and acceptance into the bound book.
Record firearms trade-ins – Users can accept and track trade-ins on used firearms. This capability eliminates the manual process many firearms retailers use today and helps them stay in compliance.
Effortlessly track gunsmithing – Retailers can now use the Epicor Eagle Service and Repair application to track firearms accepted for repair on a service order. The acquisition of a firearm is recorded to the FFL Compliance Manager application when it is checked-in and, upon invoicing, the disposition of the firearm is then recorded to the application. Additionally, multiple repair types are now available.
According to Todd Lockburner, co-owner and general manager, Magnum Shooting Center, a multifaceted firearms retail business, utilizing the new Epicor functionality for firearms ensures his business is operating as efficiently as possible. “Through my experience running a gunsmithing business for nearly two decades, I have tried practically every software option available to track projects and bill for services. The Epicor Eagle Service and Repair solution integrated with Epicor FFL Compliance Manager finally gave me what I was looking for—the ability to process endless gunsmithing projects with multiple gunsmiths while keeping everyone on task. The software not only accomplishes this, it also automates the recordkeeping for firearms compliance. This gives me the power to process the data and see where we need improvements to be more profitable.”
“Currently, the majority of firearms businesses are not using an automated solution to manage their shooting range,” said Bill Wilson, senior vice president, product development, Epicor Software. “Manual processes can cause inefficiencies, safety concerns, and other unnecessary interruptions to the overall management of firearms retailers and ranges. These challenges can be resolved with our new firearms software and functionality—leading to increased sales and significant improvements to the customer experience.”
About Epicor Eagle N Series
Epicor Eagle N Series software is a fully integrated retail business management system, with built-in best practices, designed for small to mid-sized businesses. Thousands of retail customers rely on the Epicor Eagle N Series solution to operate more efficiently and grow revenue and profits. Visit the Epicor Eagle N Series solution hub to learn more.
About Epicor FFL Compliance Manager
Epicor FFL Compliance Manager software, created in collaboration with Orchid Advisors™, is designed to streamline transaction entry, reduce non-compliance risk, and quickly and easily generate the necessary reports for ATF inspections or inquiries. Ideal for entities of any size, the solution gives FFLs a comprehensive system to help them stay compliant and serve customers more efficiently. The cloud-based solution can be easily integrated with the leading Epicor Eagle retail business management system. The combination of the two solutions gives firearm dealers a comprehensive end-to-end solution that can protect and optimize every aspect of their businesses. Visit the Epicor FFL Compliance Manager solution hub to learn more.
About Orchid Advisors
Orchid Advisors provides software, growth and compliance solutions to the firearms and outdoor sporting goods industries. The firm’s experts advise on regulated license applications and transform how its’ clients manufacture, import, export, distribute and sell. In conjunction with the industry’s associations, the firm also offers FFLBizHub.com, an online service platform designed to modernize the daily operation of Federal Firearms Licenses (FFLs) and Special Occupational Tax (SOT) holders. For more information, visit www.orchidadvisors.com.
About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions manage complexity, increase efficiency, and free up resources so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.
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Epicor, Eagle N Series, FFL Compliance Manager, and the Epicor logo are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.