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Epicor Customer Mercedes Medical Wins 2015 Technology ROI Award from Nucleus Research

Medical Distributor Realizes 605% Return on Investment with Epicor Prophet 21

Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced that Mercedes Medical is a 2015 recipient of a Technology ROI Award from Nucleus Research for its implementation of the Epicor Prophet 21 wholesale distribution enterprise resource planning (ERP) solution. The awards recognize the top 10 technology deployments each year based on their bottom-line financial return on investment (ROI).

Mercedes Medical, a national medical distributor based in Sarasota, Florida, deployed the Epicor Prophet 21 solution in 2004 to replace a number of disparate systems, so that the company could have a more integrated view of sales, warehouse inventory, and accounting operations.

"We are honored to be named an ROI Award winner," said Andrew Wright, chief operating officer of Mercedes Medical. "Every year, our company benchmarks against competitors in the healthcare industry, looking at everything from inventory, to gross profit margin, to financial performance. We consistently perform at the top of the benchmarks, and the findings of Nucleus Research confirmed that our Prophet 21 system has a lot do to with it."

The Technology ROI awards demonstrate strong best practices for optimizing business results while maximizing value. The implementation of Epicor Prophet 21 ERP resulted in a 605 percent ROI and full project payback within two months as determined by Nucleus Research. Nucleus found that the project enabled Mercedes Medical to improve visibility and efficiency, accelerate collections, reduce bad debt, and increase profits. Since Mercedes Medical first started using Epicor Prophet 21, sales have almost doubled, margins have increased by 15 percent, and A/R days outstanding have decreased by about 20 percent.

"As companies become more strategic in deploying ERP systems, they're able to reap greater returns, receiving, on average, $7.23 for every dollar spent," said Rebecca Wettemann, vice president of Nucleus Research. "This project is a great example of how ERP solutions such as Epicor Prophet 21 deliver value."

  • "The Technology ROI Awards honor the 10 best IT implementations in the industry based on the best metric available to prove value―ROI. This is a joint effort, showcasing both savvy implementations by the winning companies and also the value of the vendor solutions they deployed," said Ian Campbell, CEO of Nucleus

"We congratulate Mercedes Medical for this recognition from Nucleus Research, and we are proud of the partnership that has helped them to achieve their IT strategy and business goals," said Craig McCollum, executive vice president, Americas for Epicor.

About Nucleus Research

Nucleus Research is a global provider of investigative, case-based technology research and advisory services that provide real-world insight into maximizing technology value. For more information, visit or follow us on Twitter @NucleusResearch.

About Epicor Software Corporation

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit

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Epicor, Prophet 21, and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Contact: Kathleen Lang
Corporate Communications Manager
Epicor Software Corporation
+1 215 436 1925


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