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Ace Hardware Selects Epicor As Its ‘Exclusively Endorsed Point of Sale Software Provider’

New Agreement Extends Epicor and Ace’s Market-Leading Partnership in the Convenience Hardware Retail Channel

EpicorSoftware Corporation, a global leader in businesssoftware solutions for manufacturing, distribution, retail andservices organizations, and AceHardware Corporation, the largest retailer-owned hardware cooperativein the world, today announced the signing of a new agreement that designatesEpicor as the point of sale (POS) software provider exclusively endorsed by AceHardware.

Named “America’s favorite home improvementchain” by Market Force,Ace Hardware continues to receive the highest consumer satisfaction levels inthe industry. Today, over 3,000 Ace Hardware store locations are leveraging theEpicorEagle retail business management solution to help them operatesuccessful businesses. This partnership with Epicorwill help advance Ace’s goal of providing locally-owned and operated Ace storeswith the opportunity to work with a strong business partner and innovativetechnology solutions that support consumer satisfaction and foster businessgrowth.

Strengthening the Industry with ValuableRelationships

“We are pleased to announce our newagreement with Epicor and the extension of our relationship,” said JohnVenhuizen, president and chief executive officer, Ace Hardware Corporation. “Epicoris our exclusively endorsed point of sale software provider, as their EpicorEagle system helps our locally owned and operated hardware stores deliver ourunique and ‘helpful’ brand of service.

Hardware store owners are continuouslyconfronted with the ever-increasing competition of "big box"retailers and an evolving retail environment. As apremier provider of hardware store software, Epicor solutions are built upondecades of industry experience that provide Ace retailers with the resourcesrequired to effectively grow their businesses. These are but a few examples ofthe success independent Ace Hardware store owners have achieved with Epicorsolutions:

“WithEpicor, I'm spending more time with my arms around my store and less timecatching up and developing workarounds,” said Matthew Abramsky, owner of Tony’s Ace Hardware.

"Our partnership with Epicor hasenabled us to take the business to the next level -- improving our inventory,giving our customers the detailed information they request, streamlining backoffice and front-of-store operations, and much more,” said JenniferKelly-Heppler, office manager at Ace Hardware and Outdoor Center. “Overall ithas been an exceptionally beneficial use of our resources."

“I couldn't run my business without myEpicor system,” said Frank Shope, owner of Hart Ace Hardware. “We can do somuch more with it in a shorter amount of time with fewer people.”

"Epicor makes ussharper,” said DaveSneade, president and owner of Sneade's Ace Home Center. “Our stores look fuller. There's anappearance to each store now that we have everything, which builds up theconfidence level of our customers."

“Our ‘customer-first’ culture is thedriving force behind everything we do, and the ultimate measure of our success isto see customers like Ace Hardware thrive and grow -- we’ve had the pleasure topartner in their success over the last 10 years,” said Joe Cowan, president andchief executive officer, Epicor. “We look forward to continued joint successwith Ace Hardware, enhancing the customer experience and delivering retailbusiness management solutions that empower success for independent retailers.”

About AceHardware

For more than90 years, Ace Hardware has been known as the place with the helpful hardwarefolks in thousands of neighborhoods across America, providing customers with amore personal kind of helpful. In 2015, Ace ranked "Highest in CustomerSatisfaction among Home Improvement Retail Stores, Nine Years in a Row,"according to J.D. Power. With more than 4,800 hardware stores locally owned andoperated across the globe, Ace is the largest retailer-owned hardwarecooperative in the world. Headquartered in Oak Brook, Ill., Ace and itssubsidiaries currently operate 17 distribution centers in the U.S. and alsohave distribution capabilities in Shanghai, China; Panama City, Panama; andDubai, United Arab Emirates. Its retailers' stores are located in all 50 states,the District of Columbia and approximately 60 countries. For more informationon Ace, visit


About EpicorSoftware Corporation

Epicor Software Corporationis a global leader delivering inspired business software solutions to themanufacturing, distribution, retail and services industries. With over 40 yearsof experience serving small, midmarket and larger enterprises, Epicor has morethan 20,000 customers in over 150 countries. Epicor enterprise resourceplanning (ERP), retail management software, supply chain management (SCM), andhuman capital management (HCM) enable companies to drive increased efficiencyand improve profitability. With a history of innovation, industry expertise andpassion for excellence, Epicor provides the single point of accountability thatlocal, regional and global businesses demand. The Company’s headquarters arelocated in Austin, Texas, with offices and affiliates worldwide. For moreinformation, visit

Epicor,Eagle and the Epicor logo are trademarks or registered trademarks of EpicorSoftware Corporation, registered in the United States and other countries. Other trademarks referenced are the property of theirrespective owners. The product and service offerings depicted in thisdocument are produced by Epicor Software Corporation.


Lisa Preuss

Senior Director, Corporate Communications

Epicor Software Corporation

+1 949 585 4235

Lindsay Ortega

Senior Specialist, Public Relations

Epicor Software Corporation

+1 952 417 5022


Kate Kirkpatrick

Corporate Media Relations

Ace Hardware Corporation

+1 630 990 1478

(1) Market ForceInformation. (2015). New Market Force Information Study Reveals America’sFavorite Home Improvement and Home Furnishings Stores [Press Release] Retrievedfrom

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